Accessibility Statement for Gardeners Turnham Green

Gardeners Turnham Green is committed to making our services and public information accessible to everyone in the Turnham Green area. This accessibility statement explains how our site and on-site materials aim to meet WCAG 2.1 AA standards and how we support people who use assistive technologies. We work to ensure that the experience of Turnham Green gardeners, Gardeners at Turnham Green and the wider community is as inclusive as possible.

We design with screen-reader support in mind: semantic headings, clear link text, and ARIA roles where appropriate. Content structure is logical so that people using a screen reader or other assistive device can move through information efficiently. Our information for local gardeners of Turnham Green is written plainly and organised for predictable navigation.

Key accessibility features include clear focus styles, adjustable text sizes, and contrast that aims to meet contrast ratio guidance. We provide accessible maps of garden areas and clear wayfinding information for visiting Turnham Green community garden sites. The following list highlights the primary accessibility elements:

• WCAG 2.1 AA level conformance for text, images, and navigation.
• Robust keyboard navigation support for all interactive controls and menus.
• Screen-reader friendly markup and labels for garden facility information.

We actively test with a variety of screen readers and browsers to improve compatibility for Turnham Green garden visitors. Our approach includes manual testing with assistive technology and automated checks that target known WCAG 2.1 AA success criteria. Where automated tools flag issues, we prioritise fixes that have the greatest impact on accessibility.

Our site and printed materials emphasise keyboard-first interactions: keyboard focus is visible and sequential, controls are reachable without a mouse, and interactive elements are operable via tab and enter keys. These measures benefit everyone, including people with mobility impairments and those using alternative input devices.

We maintain an internal accessibility roadmap to address issues and to update content and features for gardeners in Turnham Green. Regular audits help us track progress and adapt to new guidance or community needs. If you rely on assistive technology, please note that occasional third-party content may not fully meet our standards; we work with providers to improve those experiences.

Where content cannot immediately be made accessible, we will offer alternative formats on request. This can include large-print documents, plain-text versions, or clear spoken summaries of garden plans and event information. We aim to minimise barriers for visitors to the Turnham Green gardens and for residents seeking gardening support.

If you have an accessibility request or need assistance accessing any part of our materials or services, please contact our accessibility team through the contact channels listed on our official communications. We will respond to accessibility requests promptly and aim to acknowledge requests within five business days. Your specific needs help us prioritise improvements.

We welcome ongoing dialogue with users and local disability organisations to refine our approach. While we strive for full conformance, if you experience a barrier please let us know so we can take appropriate action. Gardeners Turnham Green is dedicated to continuous improvement and to making the Turnham Green gardening experience open to all.